When things like this happen, and sometimes the request for information is convincing and heart wrenching, I try to remember I'm not the school principal, I'm a representative of the Company with a duty to protect the Company's interests. Generally, risk management trumps other types of concerns in a situation like this. Generally, I can be counted on to tell people the company does not divulge information about its employees except when permitted by policy blah blah blah.
The minor might be emancipated. The minor might be an adult, legally, even before 18, in your state.
The minor might have privacy rights (e.g., privacy regarding reproductive health information is not resolved in every state and there may be similar laws relating to employment information).